Head of HR Operations (m, f, d)

We are looking for a new colleague to join our Human Resources Team on a full-time basis /40 hour a week starting as soon as possible.

Your challenge:
 
As the Head of HR Operations, you will work closely with our HR Director and play a pivotal role in shaping our people strategy, driving initiatives that enhance employee engagement and optimizing HR processes. This leadership position requires a strategic thinker with a passion for people, excellent problem-solving skills, and the ability to create a culture where employees thrive. You will ensure the delivery of outstanding HR shared services for all internal and external stakeholders, continuously improving processes to provide efficient, reliable, and high-quality operational support that meets the needs of the organization and its employees.
 
Key Responsibilities:
 

• Lead the HR shared services team at GGG: Establish and scale an efficient, high-performing HR shared services function that delivers exceptional support, ensuring rapid growth while maintaining quality and operational excellence
• Policy Development: Create, update, and communicate internal and external HR policies and procedures, ensuring they reflect current labor laws and best practices
• Employer Relationships: Foster strong relationships with employees and management through excellent service and act as a trusted advisor on HR-related matters and addressing any employee concerns effectively
• Labor Law Compliance: Ensure compliance with all federal, state, and local labor laws and regulations, managing any audits or legal inquiries as they arise
• Improve our Data Analysis & Reporting: HR metrics related to compensation, benefits, and employee satisfaction to inform strategic decisions and improve HR services
• Change Management: Support initiatives related to organizational change, ensuring that all processes are communicated clearly and effectively to employees
• Flexibility and Support: Act as a "go-to" resource within the HR department, providing support wherever needed, particularly in high-demand situations or during critical projects to ensure smooth operations across all HR functions

Qualifications:

• Completed degree in Business, Psychology, Labor Law, or a related field, ideally with a focus on HR
• Several years of professional experience (minimum 7 years) in a responsible HR position, ideally in a dynamic international corporate environment
• In-depth knowledge of labor law, payroll processing, and HR best practices
• Experience in team leadership and management of HR processes
• Excellent communication skills, along with a high level of empathy and assertiveness
• Hands-on mentality and the ability to quickly adapt to changing requirements and tasks
• A commitment to continuous improvement and the ability to identify inefficiencies in HR processes and implement solutions
• Fluent in both German and English, with excellent written and verbal communication skills

 
Preferred Qualifications:

• Outstanding negotiation skills, particularly in fostering constructive dialogue during labor relations and contract negotiations
• Proven ability to manage HR projects from inception to completion, ensuring alignment with organizational goals and achieving measurable results through defined performance indicators 
• Skills in managing HR aspects during times of crisis or organizational change, including restructuring or mergers
• Familiarity with implementing and managing HR technology platforms

• Opportunity to work with a great team in a dynamic and international environment
• 30 days of vacation
• Various online language courses and opportunities to participate in online collaboration courses 
• Numerous campus events from the fields of art, culture, business and science
• Opportunity to develop and implement new ideas and concept

 
Interested? 
 
Then we look forward to hearing from you. Please send your application by e-mail to: karriere@gusgermany.de 
Your application should include the following documents: CV, Cover Letter and References and possible start date.
 
As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status.

GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.

With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Innovation & Business), htk design academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.

As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.

At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education.  www.gusgermany.com