HR Assistant/ HR Admin - Ipswich (Fixed Term Contract for 1 Year)

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 60,000+ employees.

Job Description

We are looking for Senior Executive HR. This role reports to the Human Resources Manager and is responsible for ensuring the smooth operation of the Company’s policies and procedures for Human Resources and payroll administration throughout the organisation and associated companies. This includes compliance with internal processes and SOX Controls. End to End Agent Level Recruitment competency would also be required & critical for this role.

Summary of Recruitment & HR Duties:

• Agent Level Recruitment – End to End Recruitment for Ipswich.
• Sourcing, Scheduling, Issuing Offer Letter & Ensuring the candidates join timely & within SLA’s
• Managing the Starters and Leavers process (including offer letters and contracts, references, induction, resignation letters and account activation / deactivation)
• Producing and maintaining HR documentation and ensuring all information / documentation is received and filed accordingly on electronic and hard copy files.
• Supporting HR processes, including but not limited to attendance, maternity and paternity, flexible working, disciplinaries and grievances, dismissals, PIPs; ensuring compliance with any relevant legislation.
• Responsible for managing the internal recruitment process including sourcing appropriate agencies and signing them up to the Preferred Supplier List, monitoring agencies performance, seeking internal vacancy approval, arranging advertising of role, arranging interviews and informing agency of offer and rejections.
• Maintenance of the employee HRIS, attendance and holiday records.
• Review and updating of employee personnel files
• Calculation and review of BSI scores

Payroll

• Send data to offshore payroll team inline with deadlines
• New starters, internal changes and leavers processed.
• Absenteeism monitored and deductions made where necessary.
• Collation of additional payments – overtime, bonuses/commissions.
• Attachment of Earnings payments.

Ad-Hoc Duties

• Maintain the Company Eye Care Scheme.
• Organising external training courses.
• Ensure that the Company has the required number of Fire Marshals and First Aiders and that all qualifications are up to date.
• Minute taking on an ad-hoc basis.

Any other duties as required.

Qualifications

Essential

• Educated to GCSE Level or equivalent
• Good communication and interpersonal skills
• Good organisational skills
• A thorough working knowledge of MS office applications. 
• Must be numerate and able to accurately manipulate payroll data.

Desirable

• Ideally will have a CIPD recognised qualification (CPP)

Additional Information

• Planning and Organising
• Payroll  
• Recruitment
• Monthly Reporting
• Employment Law