Mandarin Speaking Admin and HR Assistant

PURPOSE OF JOB

·         To provide outstanding customer service as the first point of contact

·         To provide administration support to office management

·         Assistant the HR Director with HR activities/matters

PRINCIPAL ACCOUNTABILITIES

Administration/Office Management:

·         Assist in coordinating office activities and operations to ensure efficiency and compliance with company policies;

·         Maintain day to day office duties including answering the phone, correspondence (e-mail, letters, packages etc.), couriers, to ensure the smooth flow of daily tasks;

·         Assist in the preparation of regularly scheduled reports and updating office policies and procedures;

·         Manage meeting rooms and kitchens, ensuring they are tidy and presentable at all times;

·         Process expenses for office administration;

·         Office supply purchasing, inventory checking and budget monitoring;

·         Manage office facilities and maintenance, and liaising with third parties;

·         Represent the Bank on the tenant meetings and feedback to the management team;

·         Book hotels and flight tickets for business trips;

·         Assist with itineraries for Head Office’s delegation or Customer group;

·         General administrative duties;

·         Ad-hoc tasks as required by line manager.

Human Resources:

This is a varied role and you will have the opportunity to get involved with different aspects of HR including recruitment, training, employee benefits and other matters.

·         Maintain accurate employee records in personnel files and keep confidentiality;

·         Manage training and development record;

·         Assist with recruitment administration activities;

·         Collect documents and process pre-employment checks;

·         Process employees’ requests and provide relevant information;

·         Coordinate HR projects, meetings and training seminars;

·         Provide orientations for new employees and interns and explain the Bank’s policies;

·         Update HR databases as and when required;

·         Assist with other general HR administration duties & support for the HR Director.

Requirements

QUALIFICATIONS

·         Degree level

 SKILLS & EXPERIENCE

·         Mandarin speaking preferred

·         Customer service oriented

·         Have excellent written and verbal communication skills in English

·         Have strong organisational and time management skills

·         High level of attention to detail

·         Professional attitude and ability to liaise with all levels of employees and clients.

·         Proficiency in MS Word, Excel and Outlook