HR Manager - Benefits and Well-Being

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes.  We are recognised by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. 

We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our HR department in our London office as a  HR Manager – Benefits and Well-Being. 

Purpose of the role:

Part of the global Benefits and Well-Being team within HR, supporting the London office and helping to support other Global offices, with  particular focus on those in Europe, Middle East and Asia, the successful candidate will work closely with the Global Director of Benefits and Well-Being and the London Head of HR to drive efficiency and effectiveness and help create innovative, market-leading benefits packages to enhance the Firm’s competitive position.  In addition, the successful candidate will manage and administer the London office benefit programmes, policies and procedures

Hours: 9:30 a.m. to 5:30 p.m. with flexibility in accordance with the needs of the global business.

• Research and propose new and innovative benefit packages and products that meet the needs of our people to help enhance the Firm's total reward offering in line with Firm and HR strategy
• Leverage from Firm data to inform areas of focus i.e. Mental Health service usage, Private Medical etc
• Oversee and administer the London office benefits and well-being programmes for partners and employees and liaise with providers as required to ensure that service standards and cost agreements are met
• Work with providers and employees/partners as required in the resolution of queries and problems; support other offices as required
• Develop and manage the budget for the Benefits and Well-being function (including pensions) for the London office
• Help to support and supervise the Compensation and Benefits Coordinator and the Payroll Specialist and provide 2nd line payroll support in their absence
• Ensure HR and payroll systems and software are updated accurately as required
• Oversee the DEWs process and payments for Dubai, liaising with Accounts as required
• Manage and develop the Firm’s relationship with appropriate third party providers of benefits and well-being (including our in-house GP, Physiotherapist and Counsellor), software, data and others as necessary. Ensure appropriate providers are selected and maintained and that delivery standards are agreed and maintained
• Manage and develop benefits software and programmes to deliver the benefit selection process. Ensure interface with benefit providers, PeopleSoft and the payroll system is efficient and accurate
• Maintain the Benefits and Well-Being pages of the intranet
• Work with HR to ensure a regular programme of well-being events are organised and communicated to facilitate high levels of participation and engagement
• Work with the Internal Communications Manager to raise awareness of Firm benefits and well-being programmes and develop innovative and creative ways to communicate and engage with partners and employees
• Maintain strong market and legislative awareness, appreciate implications and generate timely solutions
• Represent the Firm with peers and maintain and develop external relationships to support business objectives
• Ensure that practices and procedures are regularly reviewed and documented so that service levels can be maintained in the absence of team members and implement process improvements as necessary
• Work closely with the Global Director of Benefits to design, lead and deliver the annual Wellbeing month activities and events for London and provide support to EMEA as required
• Lead or participate in project teams as required; build and maintain positive relationships with colleagues in London, Europe and globally as required to deliver objectives
• Support the London pensions lead and provide cover as required

• Educated to degree level or equivalent
• Significant previous experience within a reward function of a global professional or financial services firm, including exposure to a wide range of benefit and well-being programmes and products
• An understanding and experience of running a payroll
• Maintains confidentiality and exercises discretion
• Must be a self-starter with a high level of initiative
• Supervisory experience
• Commercially aware with strong influencing skills; comfortable operating at all levels of the organisation
• A high standard of written and oral communication skills
• Experience with HRIS systems, PeopleSoft preferred as well as automated benefit enrolment platforms

Experience, skills and personal attributes:

• Able to establish, build and maintain strong working relationships across the London and Global teams and with external providers
• Strong team player
• Able to work under pressure; resilient and flexible
• Strong attention to detail, organisational skills and the ability to handle multiple projects
• Strong customer service skills, able to anticipate needs and exercise independent judgment
• Strong negotiation skills

At Mayer Brown, we are committed to creating a diverse and inclusive work environment that offers our people the opportunity and support they need to succeed.

Our culture promotes mutual respect, acceptance, cooperation and productivity among people from varying backgrounds and values different perspectives and ideas.

One of our core values at Mayer Brown is to promote diversity and inclusion at all levels within the business which is actively supported by our diversity networks - LGBT+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability) and Work and Me (Family).

We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.